We cannot assist you with the smsfdataflow ESA unless your employee is a paying client of Grow SMSF.
The smsfdataflow ESA can only be used for employer contributions where SMSF has been set up in the Class software. This is done by the accountant or SMSF administration provider.
smsfdataflow is the default ESA for all SMSF trustees using the services of Grow SMSF.
Checklist for using the smsfdataflow ESA
The ESA must be recorded as smsfdataflow (in lower case) recorded in your payroll software as well as in your super clearing house system if you use one;
The ABN must be valid and the SMSF must be shown as 'Registered' or 'Complying' on Super Fund Lookup.
If the SMSF has been removed due to late lodgement of tax returns, the SMSF cannot receive contributions or rollovers until the returns are lodged and Super Fund Lookup is updated (any update will show on the 2nd business day of the month after the month the overdue SMSF returns are lodged);
The SMSF bank account details must be valid.
Other notes regarding smsfdataflow
Certain superannuation clearing houses (for example QuickSuper) will sometimes send an ESA rejection notification email in regards to the smsfdataflow ESA, however, it normally resolves without further intervention with subsequent payments;
The smsfdataflow ESA is case sensitive. If the ESA is recorded as 'SMSFDATAFLOW' in capitals in a payroll system or super clearing house it will not work;